Refund policy

RETURN? Item is unworn, item is unwashed, item is unaltered, item has no makeup stains, item has no deodorant stains, item has no animal hair, item has no smells of smoke, items are not final sale, items fall within the date ranges specified in the Return Policy. If you answered YES to all of these, you will be eligible for a return. Please refer to the Return Policy below. 

RETURN POLICY Customer is responsible for return shipping fees. Customer only has 7 days to return item from the date received. There is no guarantee that the item you purchased will be available in the same size and/or color. The item may not be able to be re-ordered. 

DEFECTIVE ITEM If you have received a defective item, please contact me at rubyrboutique@gmail.com within 2 business days of receiving your shipment. Please include written details about the defect and attach pictures.